Terms

Contest Details

1. Organiser and Eligibility

1.1. The Organiser of this contest (“Contest”) is Sangla Foods Sdn Bhd, with company registration number 222602-A (the “Organiser”), a company incorporated in Malaysia under the Companies Act 2016 and having its registered address at Lot 4, Jalan U1/25A, Hicom Glenmarie Industrial Park Shah Alam, Selangor, 40000, Malaysia.

1.2. By participating in this Contest, you agree to comply with these terms and conditions (“Contest Terms”).

1.3. This Contest is open to all residents of Malaysia aged 18 years and above as of 15/05/2026 (each “Participant” and collectively, the “Participants”).

1.4. The following persons are not eligible to participate in the Contest:

  1. Employees of the Organiser (including its affiliated and related companies) and their immediate family members (spouse, children, parents, siblings (and their spouse)); and/ or
  2. Representatives, employees, servants, and/or agents of advertising and/or promotion service providers of the Organiser (including their affiliated ad-related companies), and their immediate family members (spouse, children, parents, siblings (and their spouses)); and/or
  3. The Organiser’s resellers, retailers, wholesalers and/or other trade partners.

1.5. The Organiser reserves the right, at its sole and absolute discretion, to reject, exclude, or disqualify any Participant who is ineligible to participate in the Contest or who breaches any of these Terms and Conditions.

2. Contest Period

2.1. The Contest will run from 15/05/2026 to 14/06/2026 (both dates inclusive) or such other period(s) which shall be determined at the sole and absolute discretion of the Organiser (“Contest Period”).

2.2. The Organiser may at its sole and absolute discretion extend the Contest Period at any time without prior notice. Unless an extended period is announced, any submission, Action, Qualified Entry, or purported participation received, completed, or recorded after the end of the Contest Period shall not be taken into consideration.

2.3. Any participation in the Contest during the extended period (if any) shall be governed by these terms and conditions (“Terms and Conditions”) which shall remain in full force and effect.

3. How to Participate

3.1. To participate in the Contest, Participants must first complete and submit the required details on the Contest Page located at https://sanglafoods.com/caffe-borbone-contest-2026/, using accurate and complete information. Upon successful submission, Participants may then complete one or more Actions made available on the Contest Page during the Contest Period.

3.2. Upon successful submission of the required details, Participants may complete one or more actions made available on the Contest Page during the Contest Period (“Actions”), and each validly completed Action may entitle the Participant to receive such number of Qualified Entries recognised by the Organiser for the purposes of winner selection (“Qualified Entries”) as may be specified on the Contest Page at the relevant time.

3.3. Each Action may entitle a Participant to receive such number of entries validly awarded, tracked, and recognised by the Organiser for the purposes of winner selection in the Contest (“Qualified Entries”) as may be specified on the Contest Page at the relevant time.

3.4. A Participant shall only be awarded Qualified Entries where the relevant Action is validly completed during the Contest Period and such completion is properly tracked, recorded, and recognised by the Organiser’s designated contest platform or records.

3.5. Each Participant shall be identified by the email address and phone number submitted on the Contest Page, and the Organiser reserves the right to treat any duplicate, inconsistent, false, or suspicious contact details as grounds for rejection, disqualification, or invalidation of any related Qualified Entries.

3.6. The Organiser may use a third-party contest platform, software tool, tracking system, or campaign system to administer the Contest and monitor completion of Actions.

3.7. In the event of any dispute as to whether an Action was completed, when it was completed, whether it qualified for Qualified Entries, or how many Qualified Entries were awarded, the Organiser’s records, including records generated by the Organiser’s designated contest platform or systems, shall be final, conclusive, and binding.

3.8. The Organiser shall not be obliged to manually credit, reconstruct, or recognise any Action or Qualified Entries not properly captured by the Organiser’s designated contest platform or records.

3.9. The Organiser reserves the right, at its sole and absolute discretion, to reject, disqualify, suspend, invalidate, or remove any Action, Qualified Entries, or Participant where it suspects or determines that the Participant has tampered with the entry process, breached these Terms and Conditions, or engaged in any fraudulent, dishonest, abusive, misleading, or non-genuine conduct.

3.10. Without limiting Clause 3.9, the Organiser may take such action where a Participant is found or suspected to have:

  1. provided false, incomplete, inaccurate, or misleading personal details;
    b. used multiple identities, duplicate accounts, fake accounts, proxy accounts, or accounts not genuinely controlled by the Participant;
    c. used bots, scripts, automation tools, click farms, artificial engagement methods, or any other improper means to complete Actions or generate Qualified Entries;
    d. manipulated referral mechanisms, generated fabricated referrals, or engaged in self-referrals or non-genuine referrals;
    e. spammed comments, follows, likes, subscriptions, shares, or any other Actions in a manner inconsistent with the genuine spirit of the Contest;
    f. tampered with the Contest Page, tracking links, software platform, or any related campaign mechanism; or
    g. otherwise acted in bad faith or in a manner that undermines the fair and proper operation of the Contest.

3.11. The Organiser reserves the right to audit, review, investigate, or verify any Participant’s identity, eligibility, account activity, and completion of Actions at any time.

3.12. The Organiser may invalidate any Qualified Entries which, in its opinion, arise from suspicious, irregular, manipulated, or non-genuine activity, whether or not such activity can be conclusively proven.

3.13. The Organiser reserves the right, at any time and without prior notice, to add, remove, modify, suspend, limit, or invalidate any Action, and/or vary the number of Qualified Entries allocated to any Action, where necessary for operational, technical, legal, anti-abuse, or campaign management reasons.

3.14. Only Actions validly completed during the Contest Period, as determined by the Organiser’s records and the designated contest platform, shall qualify for Qualified Entries.

3.15. Any Action attempted, submitted, reversed, or completed outside the Contest Period shall be null and void and shall not give rise to any Qualified Entries.

3.16. Where an Action requires confirmation, verification, or tracked completion, the relevant timestamp recorded by the Organiser’s designated contest platform or systems shall determine whether the Action was completed within the Contest Period.

3.17. The Organiser reserves the right to reject or invalidate any Action or Qualified Entries that appear to have been completed after the closing time, backdated, manipulated, or otherwise not genuinely completed during the Contest Period.

4. Prizes

4.1. Pictures of Prizes shown on the Contest entry form are for illustration purposes only and may differ from the actual item.

4.2. The Organiser reserves the right, at its sole and absolute discretion, to substitute any Prize with another prize of similar or lower value at any time without prior notice. All Prizes are non-transferable, non-exchangeable, non-refundable, and not redeemable for cash, credit, or any other item, whether in whole or in part.

4.3. All costs incurred in relation to the collection or redemption of any Prize shall be borne solely by the individual winners. This includes, but is not limited to, any applicable taxes or duties, insurance, transportation, delivery fees, and any other incidental or related expenses arising from the acceptance or use of the Prize.

4.4. The Prizes (collectively, the “Prizes”) for the contest are listed below:

  1. “Grand Prize(s)” refers to a one (1) year supply of Caffè Borbone coffee capsules, comprising 720 capsules. The winner may choose either Nespresso-compatible or Dolce Gusto-compatible coffee capsules, but no combination of both types shall be permitted. The specific blends, formats, and assortment of capsules comprising the Grand Prize shall be determined solely by the Organiser, and the winner shall have no right to select, vary, or substitute individual blends.
  2. “First Prize(s)” refers to a starter pack of Caffè Borbone coffee capsules, comprising of either Nespresso-compatible capsules (Caffè Borbone Crema Classica (10 pods), Caffè Borbone Crema Superiore (10 Pods), Caffè Borbone Espresso Intenso (10 Pods), and Caffè Borbone Lungo Sublime (10 Pods)) or Dolce Gusto-compatible coffee capsules (Caffè Borbone Cappucino Zero (16 pods), Caffè Borbone Cafè Con Leche (16 Pods), Caffè Borbone Crema Superiore (16 Pods) and Caffè Borbone Lungo Sublime (16 Pods)). No combination of both types shall be permitted.

4.5. There will be a total of five (5) winners selected for this Contest, comprising the following:

  1. One (1) winners of the Grand Prize(s); and
  2. Four (4) winners of the First Prize(s).

4.6. Any Prize not claimed, collected, or otherwise accepted within one (1) month from the date of the winner announcement, or within such other period as may be specified by the Organiser, shall be deemed forfeited, and no further correspondence or claims will be entertained.

4.7. Prize fulfilment, including the method, timing, and location of collection or delivery, shall be determined by the Organiser at its sole discretion and communicated to the relevant winner.

5. Winner Selection

5.1. Winners will be selected and announced within sixty (60) calendar days following the end of the Contest Period, or such other period as may be determined at the Organiser’s sole discretion.

5.2. The selection process may be conducted using a computerised or automated randomisation system, or by any other method deemed fair and appropriate by the Organiser, from among the pool of valid Qualified Entries accumulated during the Contest Period. The Organiser reserves the right to vary the selection mechanism or disqualify any Action, Qualified Entry, or Participant found to be non-compliant with these Terms and Conditions.

5.3. Where a Participant has accumulated multiple valid Qualified Entries through one or more completed Actions, each such Qualified Entry may be counted separately for the purposes of winner selection, unless otherwise stated by the Organiser.

5.4. All shortlisted winners are subject to verification by the Organiser, whose decisions shall be final and binding. The Organiser reserves the right to request identification documents and/or such other supporting information or materials as it may reasonably require prior to prize fulfilment. Failure to provide such documentation or information upon request may result in disqualification and prize forfeiture.

6. Liability and Responsibility

6.1. The Winners will be announced on the Organiser’s official Facebook Page and Instagram social media accounts.

6.2. Once the prizes are ready, the Organiser will contact the winners via email to arrange prize fulfilment.

6.3. Upon request, all Winners must provide their details to the Organiser for prize fulfilment.

6.4. The Organiser is not responsible for any failure to contact any winners or any failure to deliver a prize as a result of invalid contact information provided and/or the winner not being contactable.

6.5. The Organiser makes no warranties or representations whatsoever with respect to the prizes and will not be responsible nor liable for any problems and/or damage thereto or arising therefrom.

6.6. Winners hereby irrevocably agree and give consent to the Organiser to publish any related matter to the entries, including and not limited to the Winners’ names, interviews and photographs for current and future advertising and promotional purposes.

6.7. The Organiser shall not be liable for any non-receipt, delayed receipt, failed delivery, or unsuccessful transmission of any winner notification or prize-related communication caused by incorrect contact information, email filtering, technical issues, or circumstances beyond the Organiser’s reasonable control.

7. Rights of the Organiser

7.1. The Organiser reserves the right, at its sole and absolute discretion, to amend, suspend, or terminate the Contest (or any part thereof), and to vary, delete or add to any of the Contest Terms at any time without prior notice. This includes the right to substitute any Prize with another of similar or lesser value. All such decisions shall be final and binding, and no correspondence will be entertained.

7.2. All Prizes are awarded on an “as is” basis. The Organiser makes no representations or warranties as to the quality, merchantability, suitability, or fitness for purpose of any Prize and shall not be liable for any loss or damage arising from or in connection with the acceptance, use, or misuse of any Prize.

7.3. By participating, all Participants agree and acknowledge that all intellectual property rights thereto shall belong to the Organiser, and each Participant consents to the collection, use, processing, and/or disclosure by the Organiser of any and all of the Participant’s personal information including without limitation the Participant’s name, photograph or image for purposes of the Contests, including advertising, publicity, marketing and promotional activities conducted in such manner as the Organiser sees fit, in any media and without additional compensation, notification or permission, and any other activities that are ancillary to the Contest. Participants shall not be entitled to claim ownership and/or other forms of compensation for the materials.

7.4. Under no circumstances will the Organiser be held liable for any loss or damages, including without limitation to loss of income, profits, goodwill, direct or indirect, incidental, consequential, exemplary, punitive or special damages of any party including third parties, howsoever arising whether in contract, tort, negligence or otherwise, in connection with the Prizes and/or this Contest. Even if the Organiser has been advised of the possibility of such damages in advance, all such damages are expressly excluded.

7.5. These Contest Terms shall prevail over any other provisions and/or representations contained in any other promotional materials advertising this Contest.

7.6. The Organiser reserves the absolute right to reject any submission(s) at its sole and absolute discretion without having to assign any reason whatsoever. The Organiser is under no obligation to provide any reasons for the rejection or disqualification of any entry or Participant.

7.7. It is the sole responsibility of each participant to ensure that their entries do not infringe copyright, privacy rights, regulations, orders or directions of any third party.

7.8. We reserve the right to remove any posts with unsuitable content. Any participant that posts/sends inappropriate comments will have their entry deleted.

7.9. The Organiser shall not be held responsible for any delay or failure to perform its obligations under these Terms and Conditions resulting from causes beyond its reasonable control, including but not limited to acts of God, pandemic, government restrictions, natural disasters, war, terrorism, strikes, or any failure of internet or telecommunications services.

8. Disclaimer

8.1. The Organiser receives and processes your personal data in accordance with our Privacy Policy (https://sanglafoods.com/privacy-policy/) and the PDPA when you provide personal data.

8.2. By participating in the Contest, you give consent to the Organiser and any of its holding, subsidiary, or related companies, service providers, agents, and contractors who provide administrative and business support to us and act on our behalf (“Authorised Third parties”) to process your personal information provided in the entry form for purposes of the Contest. This includes disclosing your name to the public when you become a winner in a contest or participate in our events by publishing your name, photographs, and other personal information without compensation for advertising and publicity purposes.

8.3. Participants may withdraw consent to the processing of their personal data by contacting the Organiser using the details stated in the Privacy Policy. However, any such withdrawal may affect the Organiser’s ability to administer the Contest, verify participation, contact Participants, or fulfil any Prize, and may result in disqualification where such processing is necessary for the operation of the Contest.

8.4. By participating in this Contest, you agree to hold harmless, defend and indemnify the Organiser from and against any and all claims, demands, liability, damages or causes of action (however named or described), losses, costs or expenses, with respect to or arising out of or related to (i) your participation in the Contest, or (ii) your participation in any Prize-related activities, acceptance of a Prize and/or use or misuse of a Prize (including, without limitation, any property loss, damage, personal injury or death caused to any person(s).

8.5. The Organiser accepts no responsibility for any late, lost or misdirected entries or for any problems or technical malfunction of any telephone network or lines, computer online systems, servers, or providers, computer equipment, software, technical problems or traffic congestions on the internet or at any website, or any combination related to or resulting from participation in or downloading any materials in this Contest.

8.6. This promotion is in no way sponsored, endorsed or administered by, or associated with Meta.

9. Governing Law

9.1. These Terms and Conditions shall be governed by and construed in accordance with the laws of Malaysia. Any disputes arising from or in connection with this Contest shall be subject to the exclusive jurisdiction of the courts of Malaysia.